New York Senate Bill 4328 shields alarm companies from receiving fines when false alarms stem from property owner mistakes, weather conditions, pets or user errors instead of system malfunctions or installer errors. The current law allows municipalities to issue fines to alarm companies even though they did not cause false alarms. This bill fixes that.

Here’s what SB 4328 does:

- The bill states that alarm companies should only receive fines when their system defects or their own mistakes result in false alarms.

- The bill defines specific responsibilities between property owners and alarm service providers.

- The bill preserves public safety agency trust while maintaining their ongoing cooperation.