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Congressional legislation, signed into law to prevent a government shutdown, includes an extension of a federal overtime exemption for service advisors through March 2013. As part of the Department of Labor Appropriations Act of 2012, the department is ordered not to reverse its long-standing position that “service writers, service advisors, service managers, and service salesmen” are exempt from overtime as “salesmen” under Section 13(b)(10) of the FLSA. 29 USC §213(b) (10).
This past year, NADA assisted several dealers involved in wage and hour audits by letting overly-aggressive federal inspectors know of the law’s existence. To be sure, it’s hard to stay on top of the many federal, state, and local rules dealerships must comply with…even when paid to administer and enforce them. Moral of the story: Dealerships (and their counsel) should never hesitate to contact NADA when faced with compliance investigations, inspections, or audits involving federal matters. Yes, we advocate and educate, but we also happily assist when we can. And, as with all dealership compliance matters, the NADC community benefits when we avoid bad outcomes bred from ignorance or a lack of experience.
So why was the language needed in the first place? A history lesson:
Until 1966: Section 13(a)(19) of the FLSA, which exempts from overtime all employees of retail and service establishments primarily engaged in selling automobiles, and truck and farm implements, is repealed and replaced with the narrower Section 13(b)(10) overtime exemption for any “salesman, partsman, or mechanic” employed by a dealership.
1967: Two new DOL Wage and Hour Division (Division) Administrator Opinions essentially state that service managers,
service writers, service advisors, or service salesmen not themselves primarily engaged in the work of a salesman, partsman, or mechanic would not qualify for exemption under Section 13(b)(10).
1970: Reflecting its 1967 Opinions, the Division promulgates 29 CFR §779.372(c)(4):
Employees variously described as service manager, service writer, service advisor, or service salesman who are not themselves primarily engaged in the work of a salesman, partsman, or mechanic as described above are not exempt under section 13(b)(10). This is true despite the fact that such an employee’s principal function may be diagnosing the mechanical condition of vehicles brought in for repair, writing up work orders for repairs authorized by the customers, assigning the work to various employees and directing and checking on the work of mechanics.
1973: Brennan v. Deel Motors, Inc., 475 F.2d 452 (5th Cir. 1973) upholds a district court finding that dealership service writers are exempt as Section 13(b)(10) salesmen, contrary to 29 CFR §779.372(c)(4). Ignoring Deel, the Division issues two new Opinion letters suggesting that service writers are not exempt under Section 13(b)(10).
1974: Congress amends Section 13(b)(10), but makes no attempt to reverse Deel.
1975-1977: The following decisions all follow Deel: Dept. of Labor v. North Brothers Ford, No. 40344 (E.D.Mich. Apr 17, 1975), Brennan v. Import Volkswagen, Inc., No. W-4982 (D.Kan. Oct. 21, 1975), Dunlop v. North Bros. Ford, Inc., 529 F.2d 524 (6th Cir. 1976), Yenny v. Cass County Motors, No. 76-0-294 (D.Neb. Feb. 8, 1977).
1978: A new Administrator Opinion concludes that employees described as “service writers, service advisors, service managers, or service salesmen” qualify as “salesmen,” and are exempt from overtime provided the majority (over 50%) of their sales in dollar volume is for non-warranty work. It follows the case law, effectively reversing prior Administrator Opinions and 29 CFR §779.372(c)(4). The DOL’s Wage and Hour Field Operations Handbook (FOH) is revised to reflect the new Administrator Opinion.
1987: FOH 24L04(k) is amended, restating the 1978 Opinion letter and citing two of the appellate and two of the district court cases noted above. Affirming that the exemption will no longer be denied for such employees, it notes that 29 CFR §779.372(c)(4) will be revised to that effect “as soon as is practicable.”
1988-2004: Additional decisions following Deel include Dayton v. Coral Oldsmobile, Inc., 684 F. Supp. 290 (S.D.Fla.1988), Clark & Day v. Palmen Motors, No. 98 C-0548 (E.D.Wisc. 1999), Walton v. Greenbrier Ford, 370 F3rd 446 (4th Cir. 2004). |
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