||Since our March 20 IADA Bulletin that was published right after the Governor issued his most recent Executive Order concerning COVID-19 (Coronavirus), Executive Order 2020-10, IADA and CATA have been engaged in discussions over the weekend with high-level staff from the Governor's Office. We have been told that the Governor's Office is preparing answers to Frequently Asked Questions related to Executive Order 2020-10 in order to clarify how it relates to motor vehicle sales. IADA and CATA have stressed that availability of motor vehicles for anyone who needs transportation should be honored by dealers based upon an essential needs test, including needs of first responders, for any person whose vehicle is damaged and is concerned about the reliability of their current vehicle, expiring leases and otherwise needs a replacement or additional vehicle, all of which supports transportation as an essential and critical link in the transportation infrastructure. (All parties agree that dealership parts and service departments are essential and may continue to operate).
We expect the Governor's Office to release guidance later today or tomorrow and we will pass it on to you as soon as it comes out.
Based on our conversations with the Governor's Office and until official guidance is made public, IADA and CATA recommend the following practices with regard to dealership sales operations:
IADA will continue to keep you posted as additional information becomes available. If you have any questions please consult the Coronavirus Guidance and Information area at www.illinoisdealers.com or contact IADA at 217-753-0220.
- Dealership sales departments should not generally be open to the public. Instead, sales activities should be conducted only by appointment with appointments made online or by phone.
- All dealership employees and customers who are allowed into showrooms must follow the Centers for Disease Control's (CDC) Coronavirus prevention guidelines.
- Dealership personnel and customers should be careful to adhere to social distancing throughout your sales and service operations.
- Every effort should be made to serve customers remotely by picking up and dropping off vehicles, after they have been disinfected.