IDOR Provides Relief for Pending Applications During CDK Cyberattack Shutdown

As we previously reported, we are excited and relieved to have this whole CDK cyberattack incident now in our rearview mirror.

We thank all our loyal dealers and staff for your patience and exceptional efforts working on many different hybrid approaches as we worked with you to continue processing your customers’ applications.  Your IADA-CVR team has worked closely with the IDOR staff to assist in completing any of the transactions that were pending and unable to be completed timely during the cyberattack shutdown.  IDOR has provided the following informational bulletin to help clarify and answer any concerns surrounding the submission and timeliness of taxes. 

Full IDOR informational bulletin

What relief is being granted? IDOR is waiving penalties and interest for late filing and late payment of tax and ensuring that affected taxpayers can claim the retailer’s allowance for timely filing and payment. 

Who can claim this relief? This relief is for taxpayers who normally use the CVR system to file Forms ST-556 or ST-556-LSE and is allowed for returns due June 19, 2024, up to and including July 16, 2024.

How does an affected taxpayer claim this relief? To be granted relief, all returns impacted by the CVR system outage must be filed electronically or postmarked no later than August 5, 2024. Any taxpayer filing a paper Form ST-556 or ST-556 LSE must clearly write “CVR OUTAGE” at the top of the paper return to indicate that the taxpayer is requesting relief. An affected taxpayer also may request to have IDOR review the taxpayer’s account for impacts related to the outage to determine the taxpayer’s eligibility for relief. Requests may be sent by calling 217 785-6606 or emailing REV.salestaxcorrespondence@illinois.gov. 

We sincerely thank the IDOR staff for their effort to ensure that our IL clients are best taken care of in the aftermath of this criminal cyberattack!